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FAQ (Frequently Asked Questions)

What are the different pricing plans available for Promotal MedConnect?

We offer a variety of pricing plans tailored to your specific needs. Whether you are an individual practitioner, an EHPAD, or a health facility, we have a solution for you. For detailed information, please contact us directly.

Do you offer training or technical support for new Medconnect users?

Absolutely We offer comprehensive training and technical support to ensure a smooth transition to our platform and optimal use of our equipment.

How do I assess if Promotal MedConnect is right for my institution?

We offer personalized demonstrations to show you how Medconnect can integrate into your work environment and meet your needs. Contact us to schedule a demo

Is diagnostic equipment included in the Medconnect software subscription?

Our software subscriptions and diagnostic equipment are generally offered separately to offer maximum flexibility. However, bundles may be available. Contact us to discuss your specific needs

Are there additional costs for integrating Medconnect with other IT systems?

Integrating Medconnect with your existing IT systems may require additional services. For an accurate estimate, we invite you to discuss your specific needs with our team.

Does the Medconnect platform comply with data security and privacy standards?

Yes, data security and confidentiality are a top priority for us. Our platform complies with HDS (Health Data Hosting) standards and other relevant regulations to ensure the protection of your data.